Shipping Policy

Thank you for shopping with Aeray. We currently offer local delivery within Hong Kong only.

1. Shipping Area

We currently ship within Hong Kong only.

2. Shipping Fee

• Free shipping for all Hong Kong orders

3. Processing Time

• Orders are typically processed within 1–2 business days
  (excluding weekends and public holidays)

4. Delivery Time

• Once shipped, delivery usually takes 1–3 business days

Delivery times may vary depending on logistics conditions.

5. Shipping Method

We use local courier services (e.g. SF Express or equivalent).

6. Order Tracking

Tracking information will be provided via email once your order is shipped (if available).

7. Delivery Issues

Please contact us if:

• Your order has not arrived within the expected time

• Your item arrives damaged

• There is an issue with delivery details

8. Contact Us

You can contact us here.